About Us
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About Consumer Watch
Consumer Watch is a digital platform dedicated to promoting consumer welfare, education awareness and advocacy as well as redress while ensuring that businesses are compliant with competition principles in Zambia. We believe that consumers have the right to access accurate information and make informed purchasing decisions, while businesses have a responsibility to provide safe and reliable products and services. Our mission is to empower consumers with the tools and resources they need to exercise their rights and hold businesses accountable for their actions
Connect with Consumer Watch: Your Voice Matters
Your voice matters to us. Please don’t hesitate to get in touch with Consumer Watch in Zambia for any questions, concerns, or feedback regarding your experiences with products or services
Consumer Watch Zambia
Our Vision
Our vision is to create a fair and transparent marketplace in Zambia where consumers can trust the products and services they purchase. We believe that by promoting consumer protection and education, we can help businesses improve their practices and create a better environment for all.
Our Mission
Our mission is to provide a platform for consumers to voice their opinions, share their experiences, and access the information and resources they need to make informed decisions. We aim to be a trusted source of information for both consumers and businesses, promoting fair and ethical trade practices that benefit everyone.
Our Goals
- Integrity: We are committed to upholding the highest ethical standards in all our activities and interactions.
- Transparency: We believe in transparency and accountability, and strive to provide accurate and impartial information to our users.
- Empowerment: We believe that education and empowerment are essential to promoting consumer rights and protecting the interests of all consumers
- Collaboration: We work collaboratively with other organizations, businesses, and government agencies to promote consumer protection and advocate for the interests of consumers.
Our Team
Consumer Watch is run by a dedicated team of professionals with a passion for consumer protection and advocacy. Our team includes experienced journalists, consumer advocates, and legal experts who work tirelessly to provide our users with the information and resources they need to make informed decisions.