CUTS Stories

                                                                                                 Lusaka, 3rd November, 2025 The Consumer Unity and Trust Society (CUTS) has welcomed the announcement by the Energy Regulation Board (ERB) regarding a 46% reduction in the highest Emergency Tariff rate for residential customers from K6.39 per kilowatt-hour (kWh) to K3.45 per kWh. This development comes as a significant relief for many households across […]

25th September 2025 The Future of Investment and Trade (FIT) Partnership has been launched by fourteen small- and medium-sized, trade-dependent economies -Brunei, Chile, Costa Rica, Iceland, Liechtenstein, Morocco, New Zealand, Norway, Panama, Rwanda, Singapore, Switzerland, the UAE, and Uruguay-through a virtual Ministerial Meeting attended by WTO Director-General Dr. Ngozi Okonjo-Iweala. The FIT Partnership will function

On 10th  September 2025, CUTS participated during the inception Meeting on the Development of a Standard Mobile Money Agent Training Manual and Digital Financial Services (DFS) Code of Conduct, held at the Radisson Hotel. The meeting brought together key stakeholders from regulatory bodies, financial institutions, mobile network operators, and consumer advocacy groups to deliberate on

In recent years, Zambia has witnessed the rapid growth of informal moneylenders, commonly referred to as loan shacks. While they provide quick access to cash for individuals who are excluded from the formal banking sector, their operations have become highly exploitative. Many Zambian consumers now find themselves trapped in cycles of debt, paying back far

In recent weeks, the Zambian Kwacha has recorded significant gains against major convertible currencies such as the US dollar, British pound, and Euro. This development has been welcomed by policymakers and market observers, as a stronger local currency often suggests improved economic stability, increased investor confidence, and potentially lower costs for imported goods. However, while

To ensure that consumers tangibly benefit from the positive performance of the local currency, the Zambian Government must adopt a coordinated, multi-pronged strategy that promotes transparency, fair pricing, and market accountability. Despite recent improvements in the Kwacha’s exchange rate, many consumers have yet to see a corresponding reduction in the cost of essential goods and

1. Introduction The Ministry of Health, in partnership with the Zambia Agribusiness and Trade Project II (ZATP II), successfully commemorated the 2025 World Food Safety Day on 11th July 2025 at the Mulungushi International Conference Centre in Lusaka. The event was held under the global theme “Food Safety – Science in Action,” which emphasized the

Geneva, Switzerland — The 9th United Nations Conference on Competition and Consumer Protection, during its third session, spotlighted global efforts to implement the UN Guidelines for Consumer Protection. Countries shared case studies and innovations tackling rising consumer challenges, especially in digital markets. Panellists emphasized the need for robust digital protections, citing the EU’s upcoming Digital

Geneva, Switzerland — The 9th United Nations Conference on Competition and Consumer Protection opened with a powerful plenary session celebrating 45 years of the UN Set of Principles on Competition and 40 years of the UN Guidelines for Consumer Protection. Amid global instability, leaders reaffirmed the critical role of fair markets in fostering inclusive and

Geneva — The second session of the 9th United Nations Conference on Competition and Consumer Protection spotlighted key global advances in competition law and policy, while marking 20 years of UNCTAD’s Voluntary Peer Reviews (VPRs). The session revealed explosive growth in competition law adoption, now present in 140 countries—up from just 25 when the UN