If you have a complaint about a product or service that you have purchased, you can report it to Consumer Watch and we will try our best to channel your complaints to relevant regulators.
Report a Product
If you have a complaint about a product or service that you have purchased, you can report it to Consumer Watch and we will try our best to channel your complaints to relevant regulators.
Share Your Story
Have you had an experience with a product or service that you would like to share? We want to hear from you! Your story can help other consumers make informed decisions and can also help us identify issues in the marketplace that need to be addressed. You can share your story by contacting us through our website.
Volunteer
We are always looking for volunteers to help us with our advocacy work. If you are passionate about consumer protection and advocacy, we would love to hear from you. If you have skills in writing, research, or advocacy,. Please contact us to learn more about our volunteer opportunities.
Disclaimer
1. This portal doesn’t and will not act as an advisory service but as a consumer link between the consumer and regulatory authority.
2. Only complaints of products and services of Companies registered in accordance with the Companies Act No. 12 of 2017 will be administered to this portal.
3. By providing information, you authorize CUTS International Lusaka to share information with regulators.