CUTS Stories

1. Introduction The Ministry of Health, in partnership with the Zambia Agribusiness and Trade Project II (ZATP II), successfully commemorated the 2025 World Food Safety Day on 11th July 2025 at the Mulungushi International Conference Centre in Lusaka. The event was held under the global theme “Food Safety – Science in Action,” which emphasized the […]

Geneva, Switzerland — The 9th United Nations Conference on Competition and Consumer Protection, during its third session, spotlighted global efforts to implement the UN Guidelines for Consumer Protection. Countries shared case studies and innovations tackling rising consumer challenges, especially in digital markets. Panellists emphasized the need for robust digital protections, citing the EU’s upcoming Digital

Geneva, Switzerland — The 9th United Nations Conference on Competition and Consumer Protection opened with a powerful plenary session celebrating 45 years of the UN Set of Principles on Competition and 40 years of the UN Guidelines for Consumer Protection. Amid global instability, leaders reaffirmed the critical role of fair markets in fostering inclusive and

Geneva — The second session of the 9th United Nations Conference on Competition and Consumer Protection spotlighted key global advances in competition law and policy, while marking 20 years of UNCTAD’s Voluntary Peer Reviews (VPRs). The session revealed explosive growth in competition law adoption, now present in 140 countries—up from just 25 when the UN

The purpose of the advocacy dialogue breakfast meeting with key ministries was to explore strategic avenues through which government institutions can demonstrate stronger commitment to improving food safety within the fruits and vegetables value chain. This engagement served as a platform to raise awareness about the critical food safety challenges faced by consumers, particularly related

In Zambia’s urban areas, where the demand for digital communication is at its peak, poor mobile voice and internet service quality has become a growing concern for consumers. Cities like Lusaka, Ndola, Kitwe, and Livingstone may be seen as hubs of connectivity, but the reality on the ground tells a different story. Urban consumers face

Effective April 1, 2025, MultiChoice will increase its subscription fees, a move that has raised concern among consumers already struggling with economic hardships. The decision comes at a time when many households are grappling with the rising cost of living, frequent load shedding, and declining content quality. The rising prices of essential goods such as

Electronic waste (e-waste) is an escalating environmental and health concern in Zambia, driven by rapid technological advancements and the increasing use of electronic devices. However, inadequate disposal methods and the absence of a strong e-waste management framework pose serious risks to public health and the environment. Despite these growing concerns, many individuals and businesses remain

Each year, March 15th marks World Consumer Rights Day, an international occasion aimed at promoting awareness of consumer rights and supporting equitable and ethical business practices. The theme for 2025, “A Just Transition to Sustainable Living,” highlights the critical necessity of making sustainable consumption more inclusive and accessible for everyone. In light of the challenges

The Bank of Zambia (BoZ) has announced the introduction of a new series of banknotes and coins, set to be launched on March 31, 2025. The redesigned currency will feature six banknotes—K500, K200, K100, K50, K20, and K10—as well as six coins, including K5, K2, K1, 50 ngwee, 10 ngwee, and 5 ngwee. One major